Syden terms of use

Last updated November 9, 2026

This is a translation of the original in Portuguese. Syden is run from Brazil, and if the two ever differ, the Portuguese version is the one that applies.

Syden is a free voice, video and chat app for groups of friends. By creating an account, you agree to these terms. They are short on purpose.

1. Access

Anyone aged 13 or older can create an account, giving their date of birth and confirming an email address (the rules for people under 18 are in section 2); joining a community takes an invite from someone who is already in it. The account is personal: don't share your password. You can delete your account whenever you like, under Settings → My account — it disappears from Syden immediately, and a copy of what you wrote is kept for 90 days outside the app, in case an authority requests it. Nobody reads that copy through Syden, not even whoever administers it; after the 90 days, it is deleted on its own. The details are in the privacy policy.

Joining through a class link. Whoever administers a community can create a link that goes straight to a voice room, valid for a few hours. Anyone who joins through it without an account just types a name and gets a temporary account, which only serves that class and is deleted when the link expires — the same way as any deleted account, including the copy kept for 90 days described above. Whoever is teaching can turn the link off earlier. This account doesn't ask for an age: it can't chat privately, doesn't join any community and only reaches the class room, organized by whoever created it.

2. Age, minors and guardians

Syden is for people aged 13 or older, and was designed to be safe for teenagers too. The rules below follow Brazil's Digital Statute of Children and Adolescents (ECA Digital, Law 15,211/2025).

How age is checked, and our commitment. Today, the age is the one the person gives, with the guardian's declaration and the option of reporting someone who seems to have lied (the account is suspended, with the right to appeal). We know this is not enough. That is why Syden commits here to adopting the gov.br age token as soon as the Brazilian government offers it to apps: with it, the person confirms their age range through their gov.br account, and Syden receives only the confirmation — no CPF, no document, no date. It will be used to confirm the age of accounts and of guardians. Until then, in the Windows app, Syden will also use the age range that Microsoft itself reports for the computer's account, when it is available.

3. Living together

You may not use Syden for:

4. What you upload

You are responsible for what you post: messages, avatar, emojis, sounds and karaoke songs. Only upload content that is yours or that you have the right to use. The content remains yours; you only authorize Syden to store it and show it to the server's members so the app can work.

About music, a warning: having a file is not the same as having the right to share it. Buying a CD or an MP3 gives you a copy to listen to; playing it for other people is a separate right that doesn't come with the purchase. Syden brings no music library at all, and is not a way to get music — each community uploads what its own members already have.

5. If something of yours was posted here without permission

If you own a work — music, image, video, text — and it is on Syden without your authorization, write to [email protected]. Say what it is, where it is and why the right is yours. You don't need a Syden account for this.

What happens next: the content is taken down, and whoever posted it is told why. If that person says they had the right, they are heard — and while it isn't clear, the content stays down. Doing it again costs the account.

This address is for copyright. For any other matter, including reporting someone's conduct, [email protected] — and inside the app, the fastest way is to report (section 6).

6. Moderation

The server's administrator can delete messages, emojis, sounds and channels, and remove members who break these terms. Removing a member deletes their account and their messages. In a call, they can also cut someone's screen share and camera without removing them from the room.

Anyone can report: a message (with the flag next to it), a person and a screen share (through the right-click menu on them), and the age of someone who seems to be under 13. A screen-share report carries the image of that moment, which only the Syden team sees. Whoever reports can mark that it involves a risk to a child or teenager, and those reports are looked at first. The report keeps a copy of what was reported and goes to whoever looks after Syden, who decides what to do and records the decision. Reporting in bad faith, to bother someone, also breaks these terms.

Bans and suspensions. The Syden team can ban an account from all of Syden, or suspend it on suspicion of age. The decision is always made by a person, never automatically, and comes with the reason: whoever was banned or suspended sees the reason when opening Syden and can appeal right there, or at [email protected]. A banned account keeps existing, so the same email can't open another one.

Serious cases. Exploitation, abuse or grooming of a child or teenager: the content is taken down immediately, the evidence is kept for as long as the law requires, and the case is reported to the authorities (such as SaferNet Brasil and the Federal Police), with or without a report, as ECA Digital requires.

Every moderation action — deleting another person's message, removing a member, deleting an account, granting a role — is logged with name and time, so that you can ask for an explanation later.

7. The service

Syden is offered free of charge and "as is", by a personal project. We do our best to keep it running, but it may become unavailable, change or be shut down. There is no guarantee of availability and no liability for losses caused by using the service or by its absence, to the extent permitted by law.

8. Privacy

What we store and how is explained in the privacy policy.

9. Governing law

These terms are governed by the laws of Brazil.

10. Credits

Part of what appears in Syden was made by other people and is used under free licenses. Their credits are gathered here, instead of being spread across the screens.

What changed, and when

Changing terms of use is the kind of thing done quietly when nobody is looking. Here is the list, newest first, so you can check whether what you agreed to is still what is written.

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